Privacy Policy

Last updated: January 1, 2025

Introduction

Welcome to ShiftEase. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our application and tell you about your privacy rights.

Information We Collect

We collect and process the following types of information:

  • Account Information: Name, email address, password
  • Profile Data: Job title, availability preferences, contact information
  • Schedule Data: Shift assignments, time-off requests, work hours
  • Time Tracking Data: Clock in/out times, GPS location (with consent)
  • Usage Data: How you interact with our app, device information, IP address
  • Communication Data: Messages sent through the app, support inquiries

How We Use Your Information

We use your personal data for the following purposes:

  • To provide and maintain our scheduling services
  • To manage your account and provide customer support
  • To send you schedule updates and important notifications
  • To improve our app and develop new features
  • To ensure security and prevent fraud
  • To comply with legal obligations

GPS Location Data

ShiftEase may collect GPS location data when employees clock in or out. This feature is optional and requires explicit consent. Location data is used solely to verify work location and prevent time theft. You can disable location tracking in your device settings at any time.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Your Employer: If you're an employee user, your employer can see your schedule, time tracking, and availability
  • Service Providers: Cloud hosting, analytics, and customer support services that help us operate
  • Legal Requirements: When required by law or to protect our legal rights

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we're required to retain it by law.

Your Privacy Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your data
  • Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, contact us at privacy@shiftease.co

Children's Privacy

ShiftEase is not intended for users under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience, analyze usage, and provide personalized features. You can control cookies through your browser settings. Disabling cookies may limit some functionality.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through the app. Continued use of ShiftEase after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your data, please contact us:

Email: privacy@shiftease.co
Address: ShiftEase, Juan Jovel
Support: Visit our Support Center